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[09/08] MULTIPLAYER ISSUES - post Patch 3 Survey

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    [09/08] MULTIPLAYER ISSUES - post Patch 3 Survey

    Hi all,

    While a lot of multiplayer issues have been solved, there are still a number of you unable to connect on multiplayer. We are currently looking to track down why that may be happening. The team as asked me to post a Survey for you so we can gather all the relevant information in one place.

    Please DO NOT post bug reports in here, make a separate thread for them, this thread is for the survey only.

    ---------------

    · What version are you on? Click here on how to find out your version.
    · Are you playing on PS4 or XB1?
    · Is your console wireless or wired?
    · Please run this internet speed test on a computer on the same network as your console and report the results.
    · Are you the host or a client?
    · What type of game are you playing?
    · Private
    · Public
    · What type of map are you playing?
    · Random Generation
    · Navezgane
    · How many people are playing in the game?
    · 2 People
    · 3 People
    · 4 People
    · What is everyone experiencing? Please let us know what each person in the game is experiencing.
    · Crashing
    · Can't even join game
    · Disconnecting immediately after joining
    · Getting into the game and disconnecting after 10 minutes


    Here is an example of what we are looking for:
    · What version are you on? Click here on how to find out your version.
    · Patch 1.04
    · Are you playing on PS4 or XB1?
    · PS4
    · Is your console wireless or wired?
    · Wired
    · Please run this internet speed test on a computer with on same network as your console and report the results.
    · 74.5 mbps download
    · 77.0 mbps upload
    · Are you the host or a client?
    · Host
    · What type of game are you playing?
    · Private
    · What type of map are you playing?
    · Navezgane
    · How many people are playing in the game?
    · Me hosting and three friends joining
    · What are people experiencing? Please let us know what everyone in the group is experiencing.
    · Host has no problems
    · Client 1 disconnects immediately
    · Client 2 has no problems
    · Client 3 joins for about 10 minutes and then gets disconnected

    ---------------

    Thank you,
    Clare

    #2
    Patch 3 Multiplayer Issue

    Patch 1.04 - (Newst Patch)
    · Are you playing on PS4 or XB1?
    · Xbx1
    · Is your console wireless or wired?
    · Wired also dont work on wifi
    · Please run this internet speed test on a computer with on same network as your console and report the results.
    · 35.67mbps download
    · 8.75mbps upload
    · Are you the host or a client?
    · Host
    · What type of game are you playing?
    · Private - doesnt matter
    · What type of map are you playing?
    · The one with the central city and random area - Think its random gen
    · How many people are playing in the game? Me and a friend try too
    · What are people experiencing? Please let us know what everyone in the group is experiencing.
    · Host has no problems
    · Client 1 disconnects immediately.

    ------------
    Also cannot join on to any online games.
    Also I am on BT, Maybe BT could be blocking packages, This is a possibility, No?

    Comment


      #3
      No multiplayer problems PS4

      I think the starvation bug is more important than the multiplayer problem , this is a great game please don't let it become a No Man Sky waste of space , a fix is needed ASAP please

      Comment


        #4
        · What version are you on? Click here on how to find out your version.
        · Patch 1.04
        · Are you playing on PS4 or XB1?
        · XB1
        · Is your console wireless or wired?
        · wireless
        · Please run this internet speed test on a computer with on same network as your console and report the results.
        · 30.5 mbps download
        · 4.10 mbps upload
        · Are you the host or a client?
        · Host
        · What type of game are you playing?
        · Private
        · What type of map are you playing?
        · Navezgane
        · How many people are playing in the game?
        · Me hosting and three friends joining
        · What are people experiencing? Please let us know what everyone in the group is experiencing.
        · Host crashes randomly more frequently when more players are connected
        · Client 1 has no problems
        · Client 2 has no problems
        · Client 3 joins after several minutes/tries and then gets disconnected after short play time

        Comment


          #5
          · What version are you on? 1.04
          · Are you playing on PS4 or XB1? XB1
          · Is your console wireless or wired? Wireless
          · Please run this internet speed test on a computer on the same network as your console and report the results. Download 34 mbps upload 18
          · Are you the host or a client? tried both
          · What type of game are you playing?
          tried all
          · What type of map are you playing?
          tried both
          · How many people are playing in the game?
          have tried joining random games and with 1 or 2 friends joining my game

          · What is everyone experiencing? Please let us know what each person in the game is experiencing.

          host (myself) have no problems. player 1 and 2 cant join but have no trouble joining other games. when I try and join their games or other random games I cant even get in. get to either the 'waiting for server' or 'starting game' then I am dropped

          Comment


            #6
            Food glitch ??

            Anytime I eat it drink it just knocks it to 0 and I start dying. Please fix?

            Comment


              #7
              multiplayer problems

              what version are you on
              .1.04

              are you playing ps4 or xb1
              .ps4

              is console wired or wireless
              .wireless

              wireless speed
              .3.89 Mb/s upload 1.01 Mb/s

              are you host or client
              .client

              what type of game you play
              .private

              what map type
              .random gen

              how many people
              .usually 2

              what's your experience
              .crashing/disconnecting/disconnect after 5 minutes/and immediately disconnect at times

              Comment


                #8
                · What version are you on?
                1.04

                · Are you playing on PS4 or XB1?
                PS4

                · Is your console wireless or wired?
                Wired

                · Please run this internet speed test on a computer on the same network as your console and report the results.
                82.4 mbps download
                12.8 mbps upload

                My internet provider is Cox and lately I've been getting internet dips (random lag spikes). I know this because I've been getting them on every online game I played, however with the latest patch, me and my friend did not come across any online related problems like the repeating disconnections but he does have other problems.

                · Are you the host or a client?
                Host

                · What type of game are you playing?
                Private

                · What type of map are you playing?
                Navezgane

                · How many people are playing in the game?
                2 People
                Just me and my friend.

                · What is everyone experiencing? Please let us know what each person in the game is experiencing.

                -We can't access our storage supply boxes, forges, campfires, etc. We have to be at a certain angle or even crouch to access them.

                -My friend still has the world cutting out for him. Usually he would experience the constant disconnections with this problem but this time it would load after awhile. This is still a problem anyhow.

                -My friend and I would get game crashes. It could be just simply crafting to just walking around. Not sure if you guys get crash dumps when I report a problem from the PS4 but hopefully you guys do

                -Food hunger and getting thirsty is faster than usual, especially climbing ladders. Me and my friend are experiencing this, not just climbing ladders. It's just more worse when you do climb ladders.

                -My friend still has his map grayed out as well as being pixelated/jumbled up

                -Shortcuts to break down a certain food into seeds are no longer there. For example corn into corn seeds. Have to go to the food tab section on the craft menu to manually do it that way
                --------------------------
                These are the problems we're having so far but I'll report more on the thread I created at the console bug reports section. Thank you.
                Last edited by JustSomeGuy; 09-08-2016, 04:10 PM.

                Comment


                  #9
                  Issue

                  What version are you on? Click here on how to find out your version. The latest 1.04
                  · Are you playing on PS4 or XB1? Xb1
                  · Is your console wireless or wired? Wireless
                  · Are you the host or a client? Client
                  · What type of game are you playing?
                  · Public
                  · What type of map are you playing?
                  Either
                  · How many people are playing in the game?
                  I don't know
                  · What is everyone experiencing? Please let us know what each person in the game is experiencing.
                  I can't join any MP games, hosted by randoms or friends, and when I try host a game, friends disconnect within minutes

                  Comment


                    #10
                    So far the ones not being able to connect have noticably lower upload than one would expect. Might want to add whether or not on these wireless connections anyone else in the house is using the wifi at the same time. If not might wanna change to hard line connect and see if you can get into and stay in multiplayer games.

                    Comment


                      #11
                      Multiplayer Issue

                      · What version are you on? Click here on how to find out your version.
                      1.0.4.0
                      · Are you playing on PS4 or XB1?
                      XB1
                      · Is your console wireless or wired?
                      Wired

                      · Please run this internet speed test on a computer on the same network as your console and report the results.
                      Download speed: 24.76 mbps
                      Upload Speed: 3.53 mbps

                      · Are you the host or a client?
                      Client

                      · What type of game are you playing?
                      Private

                      · What type of map are you playing?
                      Random Generation

                      · How many people are playing in the game?
                      Varies between 3-4 people

                      · What is everyone experiencing? Please let us know what each person in the game is experiencing.
                      Disconnecting immediately after joining
                      Basically me and my friends join the host, but disconnects immediately for each of us. The thing is we disconnect but are still in the game if that makes sense, as in that we cannot see each other, but we can see the host move perfectly, but the host can't see us.
                      Last edited by niko2225; 09-08-2016, 04:46 PM.

                      Comment


                        #12
                        · What version are you on? Click here on how to find out your version.
                        · Patch 1.04
                        · Are you playing on PS4 or XB1?
                        ·Xbox1
                        · Is your console wireless or wired?
                        · Wired
                        · Please run this internet speed test on a computer with on same network as your console and report the results.
                        · 30.5 mbps download
                        · 6.0 mbps upload
                        · Are you the host or a client?
                        · Host
                        · What type of game are you playing?
                        Public
                        · What type of map are you playing?
                        · Random Gen
                        · How many people are playing in the game?
                        · Me hosting and 3 more
                        · What are people experiencing? Please let us know what everyone in the group is experiencing.
                        · Host has no problems
                        · Client 1 disconnects immediately

                        Comment


                          #13
                          Bug

                          What version are you on? Click here on how to find out your version.
                          1.0.4.0
                          · Are you playing on PS4 or XB1?
                          Xb1
                          · Is your console wireless or wired?
                          Wirless
                          · Please run this internet speed test on a computer on the same network as your console and report the results.
                          11 MB down , 1 MB up
                          · Are you the host or a client?
                          Host
                          · What type of game are you playing?
                          · Private
                          · Public
                          Private
                          · What type of map are you playing?
                          · Random Generation
                          · Navezgane
                          Navezgane..
                          · How many people are playing in the game?
                          · 2 People ✔
                          · 3 People
                          · 4 People
                          · What is everyone experiencing? Please let us know what each person in the game is experiencing.
                          · Crashing
                          · Can't even join game
                          · Disconnecting immediately after joining
                          · Getting into the game and disconnecting after 10 minutes
                          I Host the Server , my friend try to join , There stand hes joning but After 10 sec There Stands he left, everytime disconectet
                          We are from germany !
                          Last edited by Stoff187; 09-08-2016, 04:59 PM.

                          Comment


                            #14
                            Originally posted by Funkinstein View Post
                            So far the ones not being able to connect have noticably lower upload than one would expect. Might want to add whether or not on these wireless connections anyone else in the house is using the wifi at the same time. If not might wanna change to hard line connect and see if you can get into and stay in multiplayer games.
                            18 mbps upload speed can play any other other game with no problems. don't think that's the problem

                            Comment


                              #15
                              · What version are you on? Click here on how to find out your version.
                              1.0.4.0
                              · Are you playing on PS4 or XB1?
                              Xbox One
                              · Is your console wireless or wired?
                              Wired
                              · Please run this internet speed test on a computer on the same network as your console and report the results.
                              Download: 18.55 MB/s
                              Upload: 4.78 MB/s
                              · Are you the host or a client?
                              Both, can't connect either way.
                              · What type of game are you playing?
                              Private and public, can't connect on either.
                              · What type of map are you playing?
                              Random Generation and Navezgane
                              · How many people are playing in the game?
                              2 People and 3 People
                              · What is everyone experiencing? Please let us know what each person in the game is experiencing.
                              Both of them can connect with each other (I assume this is because they're on the same network) but I can't join them when they're hosting. When I am the host either of my friends can't even join game, it says failed to connect to server or disconnect after "Starting game" message.

                              Comment

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